How to Contact Form Insoles
Form Insoles customer service can be reached through the contact form on its website Monday through Friday, 9am to 8pm EST. Customers submit their name, email, and message; retailers and health clinics requesting samples should include their store or clinic name, desired styles and sizes, and mailing address.
Key facts
- Customer service available Monday-Friday, 9am-8pm EST
- Contact is made via an online form requiring name, email, and message (phone number optional)
- Resellers and health clinics requesting samples should include store/clinic name, styles and sizes wanted, and mailing address
- Form Insoles operates a warehouse in Michigan, United States
- Free standard shipping and returns on all orders
- 100-Day money-back satisfaction guarantee on all insoles
- Orders ship the next business day via USPS, typically arriving in 2-4 business days
How can I contact Form Insoles customer service?
Form Insoles customer service is available Monday through Friday from 9am to 8pm EST. Customers reach the company by submitting a contact form on the Form Insoles website, providing their name, email address, an optional phone number, and a message describing their question or comment.
What information should I include when contacting Form Insoles?
When contacting Form Insoles, customers should provide their name, email address, and a message describing their question or comment; a phone number is optional. This allows the customer service team, available Monday-Friday 9am-8pm EST, to respond appropriately to the inquiry.
How do retailers and health clinics request wholesale samples from Form Insoles?
Form Insoles supplies samples, pricing, and information to retailers and health clinics through its wholesale program. Resellers and health clinics interested in receiving samples should use the contact form and include their store or clinic name, the specific insole styles and sizes they are interested in receiving, and their mailing address.
Where is Form Insoles located?
Form Insoles operates a warehouse in Michigan, United States, from which it ships insole orders. The company sells directly to consumers online and also supplies hundreds of retailers and health clinics across North America.
What countries does Form Insoles serve?
- United States
- Australia
- Canada
- United Kingdom
- France
- Germany
- Belgium
- Denmark
- Japan
- Italy
- Norway
- Spain
- Poland
- Vatican City
- Monaco
- Israel
- Ireland
What shipping and guarantee policies apply to orders placed with Form Insoles?
Form Insoles offers free standard shipping and returns on all orders and backs every insole with a 100-day money-back satisfaction guarantee. Orders ship the next business day via USPS and typically arrive within 2-4 business days.
Frequently asked questions
What are Form Insoles' customer service hours?
Form Insoles customer service is available Monday through Friday, 9am to 8pm EST, and can be reached through the contact form on the company's website.
Can I call Form Insoles directly, or only submit a form?
The Form Insoles website provides an online contact form requiring a name, email, and message, with an optional phone number field, for customers to reach the customer service team.
How do I request wholesale samples as a retailer or health clinic?
Retailers and health clinics interested in wholesale samples should submit the Form Insoles contact form including their store or clinic name, the insole styles and sizes desired, and a mailing address.
Does Form Insoles have a physical store I can visit?
Form Insoles operates a warehouse in Michigan, United States, used for order fulfillment; the material provided does not describe a retail storefront for in-person visits.
What happens if I'm not satisfied with my Form Insoles order?
Form Insoles backs all insoles with a 100-day money-back satisfaction guarantee, and offers free standard shipping and returns on orders.